HEB can support your work to avoid human error by:

• Helping your organisation's leadership team to develop strategy for proactive, systematic, continuing reduction in occurence of human error, by better understanding causes, options for action, and resource implications.

• Helping to develop in-house know-how needed to identify sources of human error, together with guidance about how to address them.

• Providing materials on which error reduction activities can be based, and further developed.

• Providing guidance on 'success factors' that help to embed a proactive and enduring 'human reliability culture'.

HEB can also provide focused support to address specific error-related issues, and/or manage consequences when serious incidents happen.